Shipping policy

Shipping Policy

 

Overview

Thank you for visiting and shopping at Open-Gate. The following terms and conditions constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within [max 2 ] business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Silver Shipping: [FREE] – [7-9 Days]
  • Gold Shipping: [10.99$] – [3-6 Days]
  • Platinum Shipping: [17.99$] – [1-3 Days]

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Open-Gate. ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Open-Gate. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Shipping Policy

If you ship internationally, include the following information:

We ship World Wide Please note, international orders may be subject to additional customs duties or taxes. These charges are the responsibility of the recipient and vary by country.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • International Silver Shipping: [FREE] – [7-9 Days]
  • International Gold Shipping: [10.99$] – [3-6 Days]
  • International Platinum: [17.99$] – [1-3 Days]

Damages

Open-Gate. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

For any questions or concerns about our Shipping Policy, please contact us at:

  • Email: info@open-gate.us